Active Listening UX

Based on enhanced improvisation, I document digital product feedback with techniques that assert a level heading on the current approach, capture the design thinking output, and pivot toward better communication and efficiency in a digital UI.

Active Listening UX

Research Runnable Prototypes Table to Chart GraphicsSpanish A-B Style Localization

Active Listening UX

Research Optimal Sort Grid Granularity Business Information Architecture Project Context API Seeding

Portfolio Background

UX to me combines two strengths. First, A strong familiarity with technology. With it, an unrelenting curiosity to see inside a process. Strict timing and silence empowers me. It also works for UX. A strong team working in silence streamlines post-it notes to be read thoroughly, or an affinity mapping session time-boxed for a solid wrap. I derive this benefit from my two most reliable tool of silence and timing.

Portfolio Projects



Effective writing for Business and the Professions

The University of Chicago Graham School

Google Analytics Individual Certification

Google Credential 2020

Bachelor’s in Music performance

University of Illinois at Urbana-Champaign
What informs my creative process
Making a decision within the first 3 clues
Instantaneous Feedback
Doubling Down on Heuristics
Heightening User Wins
Blank slates to join user needs with stakeholder interests
How do users read on the web?
They don't.

Rene M Paccha

UX Design
People rarely read Web pages word by word; instead, they scan the page, picking out individual words and sentences.
- NN Group